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Help Center

Our free Tech Support is ready to assist.

Standard Hours
Monday–Friday, 8 am–5 pm EST

Reach us via chat, email, phone, or fax.

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Extended hours January 14–31, 2019
Monday–Friday | 8 am–8 pm EST
Sat. Jan. 19 & 26; Sun. Jan. 27 | 9 am–3 pm EST

Access / Logging In

  • You can click the my Adams Tax Forms Helper Online logo in the upper right hand corner of our homepage.
  • -OR-
  • You can also type my Adams Tax Forms Helper Online directly into your web browser and log in from anywhere, anytime.

Be sure to bookmark the link so you can return.

If you purchased Adams Tax Forms Helper Online:
  • Look for your Order Confirmation email from Adams Tax Center. We'll help you set up a username and password for Adams Tax Center.
  • The first time you enter Adams Tax Forms Helper Online from My Account, you'll be asked to register your product and set up an ultra high security password for the online portal. (See IRS tips in How can I make my password stronger.)

That's it. Bookmark us so you can return as needed.

If you purchased a Tax Kit plus forms & envelopes:
  • An access code and password are enclosed with your supplies. Look for the bright pink 8-½ x 11 sheet in your package.
  • Got your package? Go to my Adams Tax Forms Helper Online and log in. We'll help you register your product by setting up your permanent username and ultra high security password.

Be sure to check your spam folder. Spam filters sometimes accidentally capture legitimate messages. It's a good idea to occasionally check your spam filter settings. And, of course, add us to your address book or list of safe senders.

If you forget your Adams Tax Center password, we'll help you reset it.

  • Click Forgot Your Password at Login. Type your email address. We'll send a password reset confirmation to your email. From here, you'll make a new password to access your account.

To change your Adams Tax Center password any time, visit My Account and choose Manage Account Information. Check Change My Password to update your password.

You'll need to create an ultra high security password for your Adams Tax Forms Helper Online portal. To maximize the security of all your Adams tax accounts, follow these 2018 IRS guidance for tax preparers.

  • Use word phrases that are easy to remember rather than random letters, characters and numbers. By using a phrase, you may remember your password better.
  • Use strong, unique passwords for all accounts, whether it’s to access a device, tax software products, cloud storage, wireless networks or encryption technology.
  • Avoid personal information or common passwords.
  • Don't reuse passwords. For example, changing Bgood!17 to Bgood!18 isn't a good practice.
  • Store your password list in a secure location such as a safe or locked file cabinet.
  • Of course, don't disclose passwords to anyone for any reason.


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Printing & Filing

You can create professional-looking forms with Adams Tax Forms Helper Online from most laser or inkjet printers.

You may find you'll need to adjust your margin settings to accommodate standard IRS tax forms. When you're logged into Adams Tax Forms Helper Online, we'll help you make the right adjustments.

No, the SSA accepts only Copy A forms with heat sensitive red ink like the ones you get from the IRS and companies like Adams. Only print your data on authorized Copy A forms. The same also applies to the red copy of your 1099s and 1096 forms.

If you don't have Adams tax forms, consider ordering a Tax Forms Kit.


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Online Help/Compatibility

Adams Tax Forms Helper Online works on all computer platforms with any modern web browser. Our application runs best on the latest versions of Mozilla Firefox, Google Chrome, Internet Explorer, Microsoft Edge and Safari.

Each year, millions of tax users do!

You get peace of mind from knowing that a misplaced USB or hard drive crash isn't catastrophic. With cloud-based storage, your data is backed up to the cloud.

Adams Tax Forms Helper Online uses IRS-recommended TLS and US government-standard 256-bit AES encryption protocols to transmit your data to federal agencies. That's the same level of security used by our military.

The IRS debuted e-filing for individual tax returns twenty-five years ago. Since then, IRS e-file has safely transmitted more than 1 billion tax returns using encryption standards established by the US National Institute of Standards and Technology (NIST) and the US government.


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Frequently Asked Questions?

We know the Adams Tax Forms Helper CD had lots of fans, and we appreciate the love!

We've upgraded to a browser-based system that eliminates the need to store space-hungry apps on your laptop or computer. There are never any downloads, programming updates or technical details for you to mind. You can login to my Tax Forms Helper Online from any computer and get right to work. Your data is encrypted for security and regularly backed up to the cloud.

Even though we're faster and easier to use than ever, we're still here if you need us. Our Tech Support stands ready to help you make a smooth transition.

Yes, you'll have a new and improved summary report in 2018 that lets you view one payer, multiple payers or all payers at one time.


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